Support

How can
we help?

Answers to common questions below. If you're still stuck, email us. A real person reads every message.

Email support

SavingAsk any AI, paste, type, the Share sheet.
WidgetsHome Screen, Lock Screen, Control Center.
RemindersYour one line a day.
Your dataWhere lines live, and keeping them safe.

Getting started

What does Sanctum need to run?

An iPhone with iOS 27 or later. Sanctum also runs on iPad, but it's designed for iPhone.

Do I need an account?

No. Open the app and start saving. There's no sign-up and no profile.

How much does it cost?

Nothing. Sanctum is free, with no in-app purchases and no ads.

Saving lines

How do I bring in a lot of quotes at once?
  1. In Sanctum, tap +, then Ask any AI, then Copy the prompt.
  2. Paste it into ChatGPT, Claude, Gemini or any AI, with your quotes under it: a list, your notes, screenshots' text, or just a topic you need lines for.
  3. Copy the AI's answer, come back to Sanctum and paste it. Every line shows for review, word for word, with its topic.
  4. Untick any you don't want, then tap Add.

Sanctum doesn't talk to the AI itself; you carry the words across, so nothing leaves your phone unless you paste it somewhere.

Can I paste a messy list?

Yes. Tap +, then Paste notes. Numbered lists, bullets, one per line, "quote" — Author: Sanctum splits it into lines and files each under a topic. Tap Join between two pieces if it split wrong, or long-press a piece to split it.

Can Sanctum read my screenshots?

No. Sanctum never asks for Photos. Paste the words instead, or hand the text to any AI with Sanctum's prompt.

How do I save a line from another app?
  1. Select the text in any app, such as Safari, Books or Notes.
  2. Tap Share.
  3. Choose Save to Sanctum.
I don't see Save to Sanctum in the Share sheet
  1. Open the Share sheet and scroll the row of actions to the end.
  2. Tap Edit Actions (or More).
  3. Find Save to Sanctum, turn it on, and drag it near the top so it's easy to reach.

If it's still missing, open Sanctum once after installing or updating, then try again.

Can I type a line myself?

Yes. Add a line in the app and type it in. Notes to yourself are some of the best lines.

How do I share a collection with a friend?
  1. Open All lines, touch and hold a collection, and choose Share collection.
  2. Tap Send it and pick AirDrop, Messages, Mail or Files.
  3. On their iPhone, they tap the .sanctum file. It opens in Sanctum, shows them what's in it, and one tap adds it as a collection of theirs. They need Sanctum installed.

Only the lines go: no saves, dates or check-ins. Lines they already have are left as they are.

Will Sanctum change what I saved?

No. Every line is kept exactly as written.

A line was filed under the wrong topic

Sorting happens automatically on your phone, so it won't always be perfect. You can move a line to a different topic or collection in the app.

Widgets & Control Center

How do I add a Home Screen widget?
  1. Touch and hold an empty area of your Home Screen until the apps jiggle.
  2. Tap Edit, then Add Widget.
  3. Search for Sanctum, choose a size, and tap Add Widget.
How do I add a Lock Screen widget?
  1. Touch and hold your Lock Screen, then tap Customize.
  2. Choose the Lock Screen, then tap the area below the clock.
  3. Pick Sanctum from the list.

Remember that Lock Screen widgets can be seen without unlocking your phone.

How do I add Sanctum to Control Center?
  1. Swipe down from the top-right corner to open Control Center.
  2. Touch and hold an empty area, then tap Add a Control.
  3. Search for Sanctum and choose a control.
My widget isn't showing a new line

iOS decides exactly when widgets refresh, so a new line can take a little while to appear. If it seems stuck:

  • Open Sanctum once, then return to your Home Screen.
  • Check that Low Power Mode is off, since it can delay widget updates.
  • Remove the widget and add it again.

Reminders

I'm not getting my daily reminder
  • Go to Settings > Notifications > Sanctum and make sure Allow Notifications is on.
  • Check whether a Focus mode is silencing Sanctum, and add it as an allowed app if you'd like.
  • If you use Scheduled Summary, your reminder may be grouped into the summary instead of arriving on its own.
Can I change when the reminder arrives?

Yes, you can choose the time in Sanctum's settings.

Can I get more than one a day?

Sanctum sends one reminder a day on purpose. Your widgets and Control Center are there whenever you want more.

Are there streaks?

No. Miss a day or a month and nothing is lost.

Your data

Where are my lines stored?

On your iPhone. They never leave your phone. Read more in our privacy policy.

What happens if I delete the app?

Deleting Sanctum deletes all of your lines from your iPhone. We don't keep a copy, so we can't restore them.

How do I move my lines to a new iPhone?

Either set up your new iPhone from a backup of your old one (iCloud Backup, Quick Start or a computer) and Sanctum's data comes across with the rest of your apps, or in Sanctum open your profile, tap Back up & share my lines, save the file to Files or iCloud Drive, and on the new iPhone tap Restore in the same place and pick it.

Do my lines sync between iPhone and iPad?

No. Your lines stay on the device where you saved them.

Report a problem

Email us and include:

  • Your iPhone model and iOS version (Settings > General > About).
  • Sanctum's version (on its App Store page, or in the app's settings).
  • What you expected, what happened instead, and a screenshot if you can.

Please don't send lines you'd rather keep private. We never need them to help you.

Still stuck?

Write to us and we'll get back to you, usually within a couple of days.

hello@glorious404.com